Your customer list,
built automatically.
Every customer who books a repair is automatically saved, giving you a searchable list of contacts, booking history, and easy CSV exports.
Customer data, captured automatically.
Stop typing customer details into spreadsheets. RepairPlugin builds your contact list as bookings come in.
Zero manual data entry
Customer records are created automatically whenever someone submits a booking. There is no manual data entry required, every name, email, phone number, and address is captured from the checkout form.
Find any customer instantly
Search by name, email, or phone number. Results update as you type, so you can look up any customer in seconds, even with hundreds of records in the database.
Complete repair history per customer
Click on any customer to view all their past repair orders in one place. The detail view shows full contact information alongside every associated booking.
Export to CSV in one click
Click the Export CSV button to download your entire customer list. Use it in a CRM, mailing tool, or spreadsheet. Only users with full access or location head permissions can export.
Three steps. Set once, runs forever.
From a fresh install to a fully populated customer database with no extra configuration.
Customers book repairs
Every time a customer submits a booking through your repair form, their details are automatically saved to the customer database. No setup or configuration is needed.
Search and view
Go to RepairPlugin > Customers and use the search bar to find customers by name, email, or phone. Click any row to see their full details and repair history.
Export when needed
Click the Export CSV button to download all customer records as a CSV file. Use the data for marketing, CRM imports, or reporting.
Included on every plan.
The customer database is a core feature, available from Essentials onwards, no upgrade needed.
Included
Included
Included
Common questions.
Do I need to add customers manually?
No. Customer records are created automatically every time someone books a repair. There is no manual data entry required.
Who can export customer data?
Only users with full access or location head permissions can use the Export CSV button.
What information is stored per customer?
Each record includes first name, last name, phone number, email, address fields (house number, street, city, postal code, country), customer type (private or business), business name, and the date the record was created.
Does the database support B2B customers?
Yes. When a customer selects 'Business' as their customer type during checkout, their business name is stored alongside their personal details.
Read the full guide.
Setup defaults, search behaviour, exports, and the full per-customer field reference, straight from the help centre.
Pair it with these.
Customer export
Download your full customer list as CSV. Ready for any CRM or mailing tool.
Learn moreAddress autocomplete
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12+ automated notifications across the booking lifecycle, all editable per language.
Learn moreTurn visitors into customers.
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