Admin & reportingIncluded on every plan

See where customers
drop off.

Track bookings, monitor the conversion funnel, and find drop-off points, all in one built-in dashboard, no third-party tools needed.

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reporting sections

funnel steps tracked

filter options

Analytics · last 30 days

Bookings summary

Live data

Appointments

246

+18%

Quotes

+11%

Repairs

208

+7%

Conversion funnel · 7 steps

Page load

1240

Select type

982

Select brand

814

Select model

689

Select repair

512

Finalize

318

Completed

246

Drop-off

Step 5

−22% session

Why repair shops choose it

Built-in analytics, zero setup.

Skip the third-party tracking pipeline. Every dashboard you need ships with the plugin.

3 reporting sections

Bookings summary246

Conversion funnel7 steps

Step visits12,480

3sections

Complete performance overview

The dashboard shows three reporting sections: Bookings Summary, Conversion Funnel, and Step Visits, giving you a full picture of how your booking form performs without needing Google Analytics or any other tool.

Funnel · 7 steps

Page load

100%

Type

79%

Brand

66%

Model

56%

Repair

41%

Finalize

26%

Done

20%

7steps

Pinpoint drop-off points

The conversion funnel tracks seven steps: page load, select type, select brand, select model, select repair, finalize repair, and order completion. Each visitor session is tracked from start to finish, showing exactly where customers leave the booking process.

6 filters available

Date rangeStart URLCustomerLocationStatusMethod

Compare locations, methods, statuses.

6filters

Drill down into the data

Filter by date range, session start URL, customer type, location, booking status, or delivery method. Compare performance across different pages, locations, or service methods to find what works best.

No setup steps

Tracking code

GA property

Cookie banner

Pixel install

Just open & view

0setup needed

Works out of the box

Data collection starts automatically when customers interact with your booking form. There's nothing to turn on, no tracking codes to install, and no third-party tools to configure.

How it works

Three steps to actionable insight.

From opening the dashboard to fixing your worst drop-off step, in minutes.

Step 1 · open

RepairPlugin

Analytics

Summary

Funnel

Visits

Open the dashboard

Go to RepairPlugin > Analytics. The dashboard loads with three sections: Bookings Summary, Conversion Funnel, and Step Visits.

Step 2 · filter

Date rangeLast 30d

LocationAll shops

StatusAny

Apply your filters

Set date ranges, pick a location, filter by status or delivery method, and click Show Result. Use Reset Filters to return to the unfiltered view.

Step 3 · act on it

Biggest drop-off

Select repair · −22%

Review pricing

Adjust catalog

Find and fix drop-offs

Check the conversion funnel to see which step has the biggest drop-off. Adjust your catalog, pricing, or checkout settings to improve conversion at that step.

Plan availability

Included on every plan.

The Analytics Dashboard ships with Essentials and scales up. Multi-location filtering unlocks on Scale.

EssentialsIncluded

Included

GrowthIncluded

Included

ScaleIncluded

Included

FAQ

Common questions.

Do I need to install anything extra for analytics to work?

No. The Analytics Dashboard works out of the box. RepairPlugin automatically collects data when customers interact with your booking form.

Can I compare performance between locations?

Yes, but only if Enhanced Locations is active (available on the Scale plan). When active, a Location dropdown appears in the Bookings Summary filters.

How does the conversion funnel count steps?

The funnel tracks seven steps from page load to order completion. Each visitor session is tracked from start to finish. Back button navigation doesn't recount steps, and rescheduling or finalizing sessions are excluded.

Does the back button cause double counting?

No. Visits triggered by the built-in back button within the booking form aren't counted, so the numbers reflect genuine forward navigation through the steps.

Documentation